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Beat Q4 2021: Five9 Inc. (FIVN) stock Collapse After Hours on Weak 2022 Outlook

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Following fiscal 2021 results, Five9 Inc. (FIVN) stock collapsed in the after-hours on Wednesday. The company posted the results along with guidance for 2022 on February 23, 2022, after the bell.

Shares of the contact centers cloud software provider, Five9 Inc., were down by 8.93% during the regular session on Wednesday. At the close of the regular trading session, FIVN stock had a value of $104.14 per share. The stock closed the session just above the newly reached 52-week low of $103.59 during the session. Following the results, FIVN stock subtracted a further $16.34 or 15.69% in the after-hours session. Thus, the stock plummeted to a new low of $87.80 during the after-hours session on Wednesday.

Founded in 2001, the San Ramon, CA-based company, Five9 Inc. has a market capitalization of $7.78 billion. Currently, the company has 68.05 million shares outstanding in the market. So far into 2022, the stock has declined by 24.16% while it lost 42.71% in the previous year.

FIVN’s 2021 Financials

Revenue

The company reported revenue of $173.6 million for Q4 and $609.6 million for fiscal 2021. The Q4 and fiscal 2021 revenue marked a respective increase of 36% and 40% YOY.

Net Income/Loss

Moreover, the non-GAAP net income was 430.1 million in Q4 2021, while the same was $82.2 million for fiscal 2021. Thus, the respective non-GAAP net income per diluted share was $0.42 and $1.16 in Q4 and fiscal 2021.

Adjusted EBITDA

FIVN had adjusted EBITDA of $36.9 million in Q4 2021 while the adjusted EBITDA was $110.5 million in fiscal 2021.

FIVN 2022 Outlook

For fiscal 2022, the company expects revenue between $754.5 and $757.5 million with non-GAAP adjusted income per share of $1.12-$1.16.

Furthermore, the company expects revenue of $170.0-$171.0 million with non-GAAP net income per share of $0.12-$0.14 for Q1 2022.

Recent Developments

On February 02, the company announced a brand ambassador partnership with Max Homa. Max Homa is a professional golfer and three-time PGA Tour, winner.

On January 13, FIVN announced receiving a Brandon Hall Group Excellence in Technology Award. The company received the award in the Best Advanced in AI for Business Impact category.

On January 12, the company had announced receiving a Glassdoor Employees’ Choice Award. Thus, recognizing the company as the Best Places to Work in 2022.

Conclusion

While the company beat both its revenue and earnings estimates for the quarter, the outlook disappointed the investors. FIVN’s 2022 outlook remained shy of the analysts’ expectations and so, the stock suffered a decline in the after hours.

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